ResumeTeacher - Professional Resume Builder

1. Information We Collect

Personal Information

• Name, email address, and contact information
• Account credentials and profile information
• Resume content and career-related information
• Payment information (processed securely by third-party providers)
• Communication history with our support team

Usage Information

• How you interact with our website and services
• Device information, IP address, and browser type
• Cookies and similar tracking technologies
• Feature usage and preferences
• Error logs and performance data

2. How We Use Your Information

Service Provision

• Create and manage your account
• Provide resume building tools
• Process payments and subscriptions
• Deliver customer support

Improvement & Analytics

• Analyze usage patterns
• Improve our services
• Develop new features
• Ensure security and prevent fraud

Communication

• Send service updates
• Respond to inquiries
• Share helpful tips (with consent)
• Notify about policy changes

Legal Compliance

• Comply with legal obligations
• Protect our rights and interests
• Resolve disputes
• Enforce our terms of service

3. Information Sharing and Disclosure

We Never Sell Your Personal Information

ResumeTeacher does not sell, trade, or rent your personal information to third parties for marketing purposes.

Service Providers

We may share information with trusted third-party service providers who help us operate our business:

• Payment processors (Stripe, PayPal)
• Cloud hosting services (AWS, Google Cloud)
• Email service providers
• Analytics platforms

Legal Requirements

We may disclose information when required by law, court order, or to protect our rights, property, or safety of our users.

Business Transfers

In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of the transaction.

4. Data Security

Technical Safeguards

• SSL/TLS encryption for data transmission
• Encrypted data storage
• Regular security audits and testing
• Secure access controls and authentication
• Regular software updates and patches

Organizational Safeguards

• Employee privacy training
• Limited access on need-to-know basis
• Incident response procedures
• Regular backup and recovery processes
• Third-party security assessments

5. Your Privacy Rights

Access

Request a copy of the personal information we have about you

Correction

Update or correct inaccurate personal information

Deletion

Request deletion of your personal information

Portability

Export your data in a commonly used format

Opt-out

Unsubscribe from marketing communications

Object

Object to certain uses of your personal information

How to Exercise Your Rights

To exercise any of these rights, please contact us at privacy@resumeteacher.com or through our contact form. We will respond to your request within 30 days.

6. Cookies and Tracking Technologies

What Are Cookies?

Cookies are small text files stored on your device that help us provide and improve our services.

Essential Cookies

Required for basic website functionality

Analytics Cookies

Help us understand how you use our site

Preference Cookies

Remember your settings and preferences

Managing Cookies

You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality.

7. International Users

Global Service

ResumeTeacher serves users worldwide. If you are located outside the United States, please note that your information may be transferred to and processed in the United States.

GDPR Compliance

For European users, we comply with GDPR requirements and provide additional rights and protections.

Data Protection

We implement appropriate safeguards to protect your information during international transfers.

8. Children's Privacy

Age Requirement

ResumeTeacher is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will:

• Update the "Last Updated" date at the top of this policy
• Notify you via email if the changes are significant
• Post the updated policy on our website
• Provide a summary of key changes when appropriate

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

10. Contact Us

Get in Touch

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

General Inquiries

Email: privacy@resumeteacher.com

Response time: Within 48 hours

Data Protection Officer

Email: dpo@resumeteacher.com

For GDPR-related inquiries